Now in its 17th year, Brick & Click (#BCLC17) is a one day, session-based event covering innovative library technologies, practical library solutions, and other timely academic library topics.  Brick & Click supports academic information needs of on-ground/online students, library professionals, and paraprofessionals. Visit the FAQ webpage for more information.

The conference is held at Northwest Missouri State University in Maryville, Missouri. Registration is limited in order to maintain the advantages of a small conference, so register early!   To register visit: www.brickandclick.org

2017 Electronic Proceedings  are now accessible!!!

Friday, November 3 • 3:10pm - 4:00pm
Making Dibner Library a Happy Place: What Disney Taught Us About Improving Library Services

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The experience at a Disney World is defined by practicality: emphasizing touch points - all the little places where the user comes into contact with service - to provide a seamless and congruent experience. Dibner librarians describe their attempt to employ this strategy to make the Dibner Library a better experience for the user.


Gavin Paul

Instructional & User Services Librarian, NYU Tandon School of Engineering
avatar for Ana Torres

Ana Torres

Assistant Head of Dibner Library, NYU Tandon School of Engineering

Friday November 3, 2017 3:10pm - 4:00pm CDT
J.W. Jones Student Union, Room B